How do I return my pizza oven?

June 30, 2020

Our customer’s satisfaction is our number one priority. Customers returning non-open boxed items will be charged a 20% restocking fee and freight charges roundtrip. Please contact us for return authorization. Items returned without return authorization will not be accepted or eligible for refund. Kindly email our sales department to authorize an approved return.

Refunds for returned items are issued within 7 business days of  the item’s arrival at our distribution centre. Once the returned items pass inspection for damage and use, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. You will receive an email notifying that the refund has been issued.